[{"data":1,"prerenderedAt":216},["ShallowReactive",2],{"navigation":3,"\u002Fcustomer-data\u002Fidentity-resolution":22},[4,8,12],{"title":5,"path":6,"stem":7},"Getting started","\u002Fdocs\u002Fgetting-started","1.docs\u002F1.getting-started",{"title":9,"path":10,"stem":11},"Authentication","\u002Fdocs\u002Fauthentication","1.docs\u002F2.authentication",{"title":13,"path":14,"stem":15,"children":16,"page":21},"API Reference","\u002Fdocs\u002Fapi","1.docs\u002F3.api",[17],{"title":18,"path":19,"stem":20},"Consent","\u002Fdocs\u002Fapi\u002Fconsent","1.docs\u002F3.api\u002F1.consent",false,{"id":23,"title":24,"body":25,"description":208,"extension":209,"meta":210,"navigation":211,"path":212,"seo":213,"stem":214,"__hash__":215},"platformFeatures\u002Fcustomer-data\u002Fidentity-resolution.md","Identity Resolution for Dealership Website Visitors",{"type":26,"value":27,"toc":205},"minimark",[28,45,104,161],[29,30,32,40],"hero-with-screenshot",{"image":31},"\u002Fimg\u002Ffeatures\u002Fcustomer-data\u002Fheroes\u002Fidentity-resolution.svg",[33,34,36],"template",{"v-slot:title":35},"",[37,38,39],"p",{},"Put Names to Your Website Visitors",[33,41,42],{"v-slot:description":35},[37,43,44],{},"Most shoppers browse for weeks before they ever fill out a form. When they finally do, dealerMe links those earlier anonymous visits to the customer you already know, so you see everything they looked at, not just the form they submitted.",[46,47,49,89,94,99],"feature",{"image":48},"\u002Fimg\u002Ffeatures\u002Fcustomer-data\u002Fidentity-merge.svg",[50,51,52,65,77],"feature-list",{},[53,54,55,60],"feature-list-item",{},[33,56,57],{"v-slot:title":35},[37,58,59],{},"Anonymous Until They Tell You",[33,61,62],{"v-slot:description":35},[37,63,64],{},"Visits are tracked as an anonymous shopper until they share who they are.",[53,66,67,72],{},[33,68,69],{"v-slot:title":35},[37,70,71],{},"Matched to Your Records",[33,73,74],{"v-slot:description":35},[37,75,76],{},"When they do, they are matched to the customer already in your CRM or DMS.",[53,78,79,84],{},[33,80,81],{"v-slot:title":35},[37,82,83],{},"Nothing Duplicated",[33,85,86],{"v-slot:description":35},[37,87,88],{},"A returning customer gets their existing profile, not a second one.",[33,90,91],{"v-slot:callout":35},[37,92,93],{},"From visitor to customer",[33,95,96],{"v-slot:title":35},[37,97,98],{},"Weeks of browsing, finally attached to a person",[33,100,101],{"v-slot:content":35},[37,102,103],{},"The form fill is the end of the shopping process, not the start. 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It is first-party data from your own site and your own records.",[46,162,164,190,195,200],{"image":163},"\u002Fimg\u002Ffeatures\u002Fcustomer-data\u002Fidentity-history.svg",[50,165,166,178],{},[53,167,168,173],{},[33,169,170],{"v-slot:title":35},[37,171,172],{},"Earlier Visits Restored",[33,174,175],{"v-slot:description":35},[37,176,177],{},"Vehicles viewed and searches made before the match move onto the profile.",[53,179,180,185],{},[33,181,182],{"v-slot:title":35},[37,183,184],{},"Context for the Call",[33,186,187],{"v-slot:description":35},[37,188,189],{},"Your salesperson sees that the shopper compared three SUVs before asking about one.",[33,191,192],{"v-slot:callout":35},[37,193,194],{},"Before and after",[33,196,197],{"v-slot:title":35},[37,198,199],{},"The lead arrives with its backstory",[33,201,202],{"v-slot:content":35},[37,203,204],{},"Without identity resolution, a test drive request looks like it came out of nowhere. With it, you can see the two weeks of research that led up to it and have a better first conversation.",{"title":35,"searchDepth":206,"depth":206,"links":207},2,[],"Match anonymous website visitors to the customers you already know, and bring their earlier browsing with them when they fill out a form, click an email or log in.","md",{},true,"\u002Fcustomer-data\u002Fidentity-resolution",{"title":24,"description":208},"customer-data\u002Fidentity-resolution","yLII7wv-3MZOSKalQvQ4n6e1Kv1s2pfM0h58pYkqUUA",1793390153993]